COVID-19 – Regulatory Package - Moratorium

Dear Customers,

In the wake of the COVID-19 outbreak in India, the Reserve Bank of India (“RBI”) has issued the ‘COVID-19 – Regulatory Package’ notification (RBI Notification Ref: no RBI/2019-20/ 186 DOR.No.BP.BC.47/21.04.048/2019-20 “COVID-19 – Regulatory Package” dated March 27, 2020) to mitigate the burden of debt servicing brought about by disruptions on account of COVID-19 pandemic. Vastu Finserve India Private Limited (VFIPL) is pleased to inform you as per the RBI notification you can avail moratorium on your loan by placing a request with us. Kindly note the following in this regard:

• Our objective is to work with customers to ensure optimum support to enable customers to see through this difficult period. The terms and conditions of this relief will be in line with Vastu's moratorium policy .

• During the moratorium period, interest on your outstanding balance will continue to accrue as per the rate specified on your loan contract.

• To avail the said moratorium, you can use one of the following options:

  • Email us at customercare@vastufinserve.com with your name, contact number and loan account number.

  • Call our toll-free number at 1800 22 0001

As your trusted financial partner, we look forward to extending our full support during these difficult times. Please feel free to contact us via email or call for any further assistance.